News Published on 15 Apr, 2009
Waitrose scraps online delivery charges
Filed by Shaun Weston
UK food retailer Waitrose has scrapped its online shopping delivery charges, and other supermarkets may be forced to follow suit.

© Dauvit Alexander/Flickr
Waitrose has abolished its £3 and £5 charging structure from today, and analysts say the move will cost the company about £50,000 a week. Abolishing the charges is likely to put pressure on larger rivals such as Tesco and Sainsbury’s, who may be next to scrap online grocery delivery charges.
“We appreciate this may be an expensive move for others to follow, but it will reduce customers’ internet grocery bills by around 5 to 10%,” said Waitrose MD, Mark Price.
Source: FoodWeek