The first drive-through will open at Waitrose Cheltenham in March, followed by services in branches in Southend, Salisbury, Wolverhampton and Lincoln (UK).
Shoppers will be able to order groceries online at Waitrose.com and pick them up from a collection area in the branch car park in designated time slots.
The free service complements Waitrose’s established in-store grocery collection service – available in 157 Waitrose branches – and will be rolled out to further branches based on customer feedback.
The grocer will also trial self-service collection pods in an undisclosed number of locations by the end of the year.
The pods will have chambers at different temperatures which shoppers can drive up to and unlock with a code supplied to them at the time of placing their online order.
Source: Waitrose
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