Open to all BFFF members procuring water, the free service is designed to identify incorrect charges by water suppliers and produce resulting refunds or savings. Backdated as long as six years ago, it’s engineered to help companies reduce their past and ongoing water charges.
As part of the service, Water Audit Services undertakes everything in the process from an initial appraisal of the last 12 months water bill charges, to site surveys and the production of reports. At the end of this process, Water Audit Services is in a position to obtain refunds and/or savings on water consumption from water suppliers for their customers.
Gareth Vaughan, senior business development manager, said: “In Water Audit Services’ experience, one in two businesses is incorrectly charged by their water supplier and one in four is seriously overcharged. Our audits have produced refunds and savings from as little as a few thousand pounds to over £300k. One satisfied customer, who originally discounted refunds because of previous misadvice, even claimed over £1m.”
Source: British Frozen Food Federation
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