This was only possible due to the diligence and hard work of Caroline Elliot (customer service manager), Peter Elvin (technical advisor), and Will Woodward and his team at the Cheshire warehouse, according to a company press release.
The company went to great lengths to ensure it met all European and UK regulatory and industry standards. Compliance was exceeded by everything, from a detailed and personalised HACCP plan to dust-free storage containers for service and repair parts.
Diane Koyich, international liaison for Crystal Mountain Products Limited, said: “Caroline Elliot deserves special mention as she coordinated the team. Most of you know her as a charming and efficient sales and service person who looks after your orders, pops by to show you new products and attends trade shows. Who knew she could ensure that the warehouse was ‘white glove clean’ and gently but firmly encourage (or was it demand?) fussy hygiene procedures from our big, strong warehousemen?”
The British Water Cooler Association Supplier Audit was instituted recently in order to ensure that products used in conjunction with water are selected, built, transported and stored in food-grade conditions, with Hygiene Awareness a top priority.
The supply chain is examined from factory to container to storage to delivery to customer, to ensure the product remains free from contamination and pests.
Staff are required to pass Hygiene Awareness courses, and Crystal Mountain trained all its staff in the sales office and the warehouse, to Depot Manager level, to ensure total awareness of what was needed and why.
© FoodBev Media Ltd 2019