Fresca Group, the UK’s largest independently owned supplier of fresh produce, has achieved greater visibility and control of its customer ordering process by moving to Wesupply’s B2B platform.
As part of its trading relationships with UK supermarkets, the businesses within Fresca Group have been required to trade electronically for more than 10 years, exchanging key business documents, including orders, invoices, ASNs and receipts via Electronic Data Interchange (EDI). As the group expanded, so too did the requirement for EDI. Fresca soon found that it was using a myriad of on-premise EDI solutions, with each division using a different solution.
When the group’s older, unsupported solutions became unreliable and an increasing level of in-house IT resource was required to maintain them, it was quickly recognised that Fresca businesses couldn’t afford for EDI issues to impact its customer service. The decision was subsequently made to look for a group-wide EDI solution that was delivered as a fully managed EDI service.
“The decision was made to move to a fully managed EDI service to ensure the continued delivery of a consistently high level of service to our customers,” said Jason King, senior systems analyst at Fresca Group. “Following a rigorous selection process, we chose Wesupply for its tried and tested managed service that would allow us to focus on our core business.
“Wesupply’s experience in transitioning clients from an existing on-premise solution was a key factor in our decision, and Wesupply was able to offer real-life examples of migrating similar companies onto its platform.”
Fresca moved to Wesupply’s fully managed EDI service, OneTime, to communicate more effectively with its customers, improve visibility of supply chain information, reduce the drain on internal resources and increase the speed of responding to changing customer requirements.
The transition from numerous on-premise EDI solutions to Wesupply’s fully managed EDI service has provided Fresca with a stable, scalable platform for future growth without the risk of IT purchases, maintenance costs and upgrade issues.
© FoodBev Media Ltd 2019
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