Packaging equipment manufacturer KHS has collaborated with the Portuguese Amal Group to offer joint assistance to customers in the African market.
The German firm will focus on its customers in the beverage industry – with activities including servicing, maintenance and overhaul work – first in Angola, before moving into other African states in the medium term.
Under the terms of the cooperation, designated Amal engineers will complete an extensive, KHS-specific training course so that they can be quickly assigned for customer service and become familiar with the specific situation on site. The group has several production sites and service centres on the African continent.
KHS said: “KHS has a close-knit worldwide service network which in some regions is supplemented by cooperations with renowned partners. The focus here is on structurally weak regions where customers are often hard to reach.”
Markus Knabe, head of the central corporate project management division for KHS, added: “By also using the service networks of select partners we can quickly and efficiently strengthen our proximity to the customer. This gives our customers an even higher line availability and also boosts their competitiveness.”
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