Costa Coffee has announced that Dominic Paul will step down from his position as CEO of the company, as of 30 November. Paul will be succeeded by Jill McDonald, who will begin her role as of 2 December.
Dominic Paul steps down as CEO
During his time at Costa, Paul led the coffeehouse chain through its sale to The Coca-Cola Company in January 2019, its separation from Whitbread and the development of its growth strategy which focused on expanding into vending and ready-to-drink products.
“Dominic led a significant reshaping of Costa’s international footprint, the expansion of the brand across multiple new platforms and a wide-ranging reset of the core UK business strategy,” said Jennifer Mann, president of global ventures at The Coca-Cola Company, parent of Costa.
Most recently, Paul’s successor McDonald served as managing director of clothing and home at Marks & Spencer. Prior to this, she was CEO of Halfords Group, a UK retailer of bikes, car parts and leisure products.
McDonald held three positions during her time at McDonald’s Corporation from 2006 to 2015, including CEO of its UK division and president of its North Europe division.
From 1990 to 2006, McDonald worked for British Airways, eventually serving as global head of marketing. She currently serves on the board of InterContinental Hotels Group.
“I have long been a fan of Costa and have watched the company grow in the UK and far beyond,” McDonald said.
She added: “I look forward to joining the Costa leadership team and building on the great foundation and growth potential in the business.”
McDonald will report to Jennifer Mann, president of global ventures at The Coca-Cola Company.
Mann commented on McDonald’s appointment: “I am excited to welcome Jill to the Costa family. Her track record, depth of international experience and excitement about joining our business makes her an ideal leader to build on the great work of Dominic and the rest of the Costa team.”
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