The cloud project will streamline CCA’s operations and processes across the South Pacific region and is expected to drive significant operational costs out of the business.
Australia and Indonesia will be the first countries to use the IBM cloud platform to optimise and streamline CCA’s order management and distribution processes, increase operational efficiencies, and deliver consistent and exceptional quality of customer experience across the two geographies.
“We have a complex distribution network which requires our systems to be very efficient,” said CCA’s CIO Barry Simpson. “Indonesia is a vastly different market to Australia, as it has a more diverse trade to support across both modern and traditional channels. By using a common cloud platform across Australia and Indonesia, we will be able standardise and automate our operations and bring a consistent level of efficiency to our Indonesian business.
“Importantly, this will enable us to focus on growing our market share in Indonesia, which is a major opportunity for us in 2014.”
Under the agreement, IBM will manage CCA’s mission-critical SAP infrastructure in a cloud environment hosted in IBM’s data centre in Sydney, Australia, which will eventually act as a cloud hub for the rest of CCA’s South Pacific operations.
Source: IBM
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