The move follows a number of changes by the UK-based food manufacturing hygiene and safety specialist to further enhance customer service.
SAP Business One, the market-leading enterprise resource planning (ERP) application software, offers the latest in computer business integration tools to give Needlers complete internal traceability. SAP provides a tracking facility for every product in the warehouse, synchronising the logistics, stock and sales functions.
With over 17,000 live product codes on the system, this new capability means Needlers can deliver a consistently high level of quality control.
“We ship orders to over 1,000 customers on a next-day basis using our own fleet of vehicles, so the tracking facility offered by SAP has immediately resulted in operational efficiencies,” said Needlers warehouse and logistics manager, Ian Pixsley. “The flexibility we now have with management information means we can give customers full control of their budgets.”
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