GE’s lifecycle services can provides customers with remote monitoring and diagnostic services, off-site and on-site technical support including a 24/7 technical support help line, smart parts packages as well as conversions, modifications and upgrades.
GE’s RMD service integrates agile software, data and analytics with GE process experts to assist customers in making better and more timely decisions about plant and process operations, according to the company.
The RMD software measures process variables and helps detect and prevent problems by collecting data from GE water systems and presenting the data in graphs.
Customers have the option of choosing a monitor package with their RMD software that provides them with a GE process expert assigned to their site. The process expert will monitor the customer’s site frequently using the new RMD software and will provide the customer with biweekly process reports to highlight plant performance and opportunities for optimisation.
Yuvbir Singh, general manager, water and process technologies for GE Power & Water, said: “Our customers now have access to the latest evolution in remote monitoring and diagnostics. It allows operators to keep an eye on their plants around the clock, from anywhere in the world. This helps them move from being reactive to proactive, increasing production and efficiency while reducing costs.”
Source: GE
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