Isis was on the search for someone who could head up its third-party service division, bringing additional experience and knowledge of POU coolers to the company, thus increasing the density of the Isis team of engineers in London and the south.
Morris fitted the bill perfectly. He brings more than 15 years’ experience in the POU market and a real depth of knowledge in almost all the POU and bottled machines available.
Isis believes that its success in third-party servicing is due to its POU installation and servicing ability, working closely with the client and following their precise instructions.
Isis also has its own customer base of bottled coolers and POU coolers. When asked if this produced a conflict of interest, Paul Woolford of Isis said: “We use a non-compete agreement with all trade customers, which eliminates any problems for both sides, and in fact has gone a long way in building strong inter-company relationships that have been mutually productive over many years.”
Source: Isis
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