Encouraged by falling inflation they are beginning to feel more optimistic about the future. In January the monthly survey of over 1,000 food and grocery shoppers found:
Joanne Denney-Finch, chief executive, IGD, said: “While some of these changes are slight, they do represent a shift in shopper sentiment that should be widely welcomed.
“A growing number of shoppers seem to believe that the worst is behind them. They have adapted to the new economic reality and are aware that UK inflation may have peaked. Rising food, fuel and utility prices are the main factors that shoppers fear will make them worse off in the future, so good news in this area is helping improve shopper confidence.
“The economic environment remains challenging and we expect 2012 to be a rollercoaster ride for many shoppers. However, with more people becoming used to the way things are, they are focusing again on values, with 34% saying that quality is extremely important when choosing where to shop for food and groceries – the highest level for more than a year.”
Source: IGD ShopperVista
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