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*Mains-fed cooler company PHS Waterlogic has set up an all-inclusive rental package designed to appeal to cooler buyers who may have been put off by the perceived cost and complexity of supply agreements. *

Totalcare aims to provide customer with unlimited pure, filtered, chilled water without the added responsibility and costs of cooler servicing and maintenance.

“There are many water cooler suppliers out there, but buyers need to check their small print,” said PHS Marketing Manager Ruth Phillips. “Will all suppliers ensure that their coolers are properly maintained? And what happens in the event of a breakdown? Check the support offered and any extra charges that may be applied. We're setting ourselves apart with Totalcare which is intended to establish industry best practice, with complete transfer of risk and maintenance costs away from the buyer.”

The package comprises a mains-fed cooler of the customer’s choice with cold or hot and cold water, delivery, installation and maintenance by trained PHS service engineers. Its cost includes twice yearly planned preventative servicing, including all parts and labour, and a callout and repair service, which is available the next working day. If the cooler cannot be repaired on-site, a replacement unit will be provided. The service is facilitated by a 24-hour, seven days a week manned customer service centre.

Package rates start from £6.88 (€9) per week for the Waterlogic 2000 mains-fed cooler, and go up to £10.57 (€14) a week for the Waterlogic 3000 with UV filtered hot and cold water.